StratHRgy Consultants

Any astute Company owner will know that if your customer service isn’t up to scratch your unsatisfied customers will vent their frustrations. With the media coverage available at people’s disposal in this day and age news travels fast and reputations can be in tatters in a matter of only a few hours. Your customers WILL tell people they know about poor customer service they have...

Bullying at work is one area I have been involved in through providing HR services and it is extremely upsetting. I have seen first hand how bullying can affect relationships at work and destroy a persons confidence. It can also have implications on health and wellbeing. Investigatory meetings, grievances, disciplinaries, mediation and even dismissal are part and parcel of managing bullying and...

Last week I was watching Newsnight and to my bemusement someone mentioned 'HR is a technical profession’. Although having a solid foundation in employment legislation and correct procedural and employment practices is important there is much more to HR than it just being brandished as technical.

More importantly HR should contribute to your bottom line through providing proactive...

'It's my boardroom, my money' (Lord Sugar)

How true, but how much trouble could you get into if you took that approach with your staff? Some candidates on The Apprentice may not be right for the task in hand and do create a headache for their team and business venture.

Similarly in your business you will have employees who make silly mistakes but it could be you and...

For the past few weeks I have been struck with a cold. No sympathy please I realise many people get colds. However not being the type who gets colds very often it made me aware of just how much it affects a persons ability to just get up and get on with their daily routine. In my situation, taking time off to rest is pretty challenging as I have a business to run but my ability to perform at my...

Over the past couple of weeks I have been involved in providing some advice and support to a client who is on the receiving end of a redundancy process. In my experience I have always considered the ‘Human Factor’ and how employers treat their people when tackling this unfortunate situation. It is always a difficult time when someone is faced with the prospect of their role being made...

We all make assumptions don’t we and sometimes they can be wrong. Take for example the other evening. I was in my local grocery store walking down one of the aisles and arrived at the checkout at the same time as a group of young men. They were in their late teens and at first glance looked pretty menacing and a bit cocky. I tentatively asked if they were waiting to pay as they...

This morning I did a talk at a networking event on current maternity legislation and the options women have available if and when they decide they want to get back into work or perhaps pursue a new career. Therefore I thought it might be useful to share some of this with you today.

The legal bit ........

> To qualify for Statutory Maternity Pay (SMP) you must have 26 weeks continuous...