- Human Resources Consultants
The giveaway is in the title Human Resources.
Although we prefer to use the term "Effective with People".
Most businesses have employees but it is surprising how many don't know how to get the best from them.
The good news is we do, and we are really good at it.
We like to think of ourselves as HR angels working diligently in the background, taking away the people management issues so businesses can focus on making their business bigger & better.
Now that sounds like a winning combination !
10 May 2012
Any astute Company owner will know that if your customer service isn’t up to scratch your unsatisfied customers will vent their frustrations. With the media coverage available at people’s disposal in this day and age news travels fast and reputations can be in tatters in a matter of only a few hours. Your customers WILL tell people they know about poor customer service they have...
9 May 2012
Bullying at work is one area I have been involved in through providing HR services and it is extremely upsetting. I have seen first hand how bullying can affect relationships at work and destroy a persons confidence. It can also have implications on health and wellbeing. Investigatory meetings, grievances, disciplinaries, mediation and even dismissal are part and parcel of managing bullying and...
8 May 2012
Last week I was watching Newsnight and to my bemusement someone mentioned 'HR is a technical profession’. Although having a solid foundation in employment legislation and correct procedural and employment practices is important there is much more to HR than it just being brandished as technical.
More importantly HR should contribute to your bottom line through providing proactive...
4 May 2012
3 May 2012
'It's my boardroom, my money' (Lord Sugar)
How true, but how much trouble could you get into if you took that approach with your staff? Some candidates on The Apprentice may not be right for the task in hand and do create a headache for their team and business venture.
Similarly in your business you will have employees who make silly mistakes but it could be you and...
1 May 2012
For the past few weeks I have been struck with a cold. No sympathy please I realise many people get colds. However not being the type who gets colds very often it made me aware of just how much it affects a persons ability to just get up and get on with their daily routine. In my situation, taking time off to rest is pretty challenging as I have a business to run but my ability to perform at my...
27 Apr 2012
Over the past couple of weeks I have been involved in providing some advice and support to a client who is on the receiving end of a redundancy process. In my experience I have always considered the ‘Human Factor’ and how employers treat their people when tackling this unfortunate situation. It is always a difficult time when someone is faced with the prospect of their role being made...
26 Apr 2012
We all make assumptions don’t we and sometimes they can be wrong. Take for example the other evening. I was in my local grocery store walking down one of the aisles and arrived at the checkout at the same time as a group of young men. They were in their late teens and at first glance looked pretty menacing and a bit cocky. I tentatively asked if they were waiting to pay as they...
24 Apr 2012
This morning I did a talk at a networking event on current maternity legislation and the options women have available if and when they decide they want to get back into work or perhaps pursue a new career. Therefore I thought it might be useful to share some of this with you today.
The legal bit ........
> To qualify for Statutory Maternity Pay (SMP) you must have 26 weeks continuous...
23 Apr 2012
What have crocodiles and komodo dragons got to do with success in the workplace?
Well, to be honest the object is not important but what is fascinating is people’s passion and drive to be successful.
There is an increasing attitude, by some, that the world owes them a living. Wrong! You and only you are responsible for your success. Be that turning a dream into a reality, being the best in your chosen profession, tackling that absence issue, going on that course or putting your neck above the parapet and going for that promotion.
What sometimes starts as a childhood interest for some people progresses into a career opportunity and sometimes even an obsession. Their interest grows and a thirst for learning and experience develops – the result – inspirational characters. In the World of wildlife and crocodiles such people are Steve Irwin, Austin Stevens and our very own UK Croc man, Shaun Foggett.
Shaun had a dream (a goal). He has a passion for crocs and tremendous self belief in himself, his family and his crocs!! Ruth my business partner and her croc obsessed son Zak have followed with interest his journey from keeping crocs in his back garden to the opening of the UKs first crocodile zoo. Has this been easy for Shaun – NO! Lesser beings would have given up and I have witnessed first hand his strong work ethic, determination to succeed and passion for what he does.
Would you sit on a crocs back? Would you go swimming with a komodo dragon in order to get that elusive photo? Bonkers but you have to respect the lengths people will go to in order to be the best.
Individuals like Shaun really do leave their mark and inspire youngsters to follow their dreams with the reality check of hard work! Zak and many other children and adults are inspired by Shaun. He understands how hard he works and that anything is possible if you work hard and put your mind to it. Who knows perhaps Zak will be a budding croc or Zoo Keeper as a result.
The learning to take away from this story is you don’t get anywhere in this life without having to put in some hard slog and have a real passion for what you do. Follow some simple steps and prepare for that meeting, finish that report and respect yourself enough to achieve your goal.
• Have a goal
• Set realistic objectives
• Highlight any training needs
• Review your progress
But most importantly …………
NEVER GIVE UP!
Bye for now