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Norfolk and Norwich University Hospitals NHS Foundation Trust
Norfolk and Norwich University Hospitals NHS Foundation Trust
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Norfolk and Norwich University Hospitals NHS Foundation Trust - top-rated by patients for quality of care, with low mortality and infection rates.
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Norwich supports closer links with Philippines
Britain's Ambassador for the Philippines Enrique Manalo and Philippines Minister Louis Alferez will be visiting Norwich City Council and the Norfolk and Norwich University Hospital on 9th March to meet with members of the local Filipino community. The aim of the visit to Norwich is to foster closer ties between the Philippines and the UK.
There are an estimated 500 Filipinos...
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How can I protect my sight if I have diabetes - Eighth Elsie Bertram lecture
The eighth Elsie Bertram Memorial lecture will be given on Tuesday 10th April at 7.00pm at the John Innes Conference Centre by Professor Paul Dodson, Consultant Physician in Ophthalmology from Birmingham Heartlands Hospital on ‘How can I protect my sight if I have diabetes'.
Diabetes is still one of the commonest causes of blindness in the UK and worldwide, and about 40% of the...
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Chapelfield to help raise the profile on kidney disease
As part of World Kidney Day on 8th March, two renal nurses from the Norfolk and Norwich University Hospital will be on hand to answer the public's questions on kidney health at Chapelfield from 9am to 8pm on Thursday 8th March 2012.
This event is designed to raise awareness of the importance of our kidneys - an amazing organ that plays a crucial role in keeping us alive and well...
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Health watchdog finds NNUH meets standards of quality and safety
An unannounced inspection of the Norfolk and Norwich University Hospital by the Care Quality Commission (CQC) has concluded that the hospital meets all the essential quality and safety standards inspected.
The inspection was part of a programme of planned reviews of hospitals to examine whether or not they meet the quality and safety standards prescribed by the CQC. Inspectors visited...
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First patients for new Cromer and District Hospital
The new Cromer and District Hospital opens its doors to patients for the first time next month (March) but work on site will continue as the old hospital buildings are demolished and the grounds are paved and landscaped. The move is planned to take place over three weekends beginning 3 /4 March. First to move will be the Minor Injuries Unit (MIU), imaging department and administrative offices...
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Health watchdog finds NNUH meets standards of quality and safety
An unannounced inspection of the Norfolk and Norwich University Hospital by the Care Quality Commission (CQC) has concluded that the hospital meets all the essential quality and safety standards inspected. The inspection was part of a programme of planned reviews of hospitals to examine whether or not they meet the quality and safety standards prescribed by the CQC. Inspectors visited NNUH on...
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Chapelfield and hospital heart team celebrate National Heart Month
As part of National Heart Month, two cardiac nurses from the Norfolk and Norwich University Hospital will be on hand to answer the public's questions on heart health at Chapelfield from 9am to 6pm on Tuesday 21st February 2012. The nurses will be using a model to demonstrate how the heart works and will let people handle medical devices such as pacemakers and the stents used to expand...
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Volunteers sought to collect patient feedback
The Norfolk and Norwich University Hospital is seeking 20 volunteers to help it collect feedback from patients about their experience in hospital.
Sally Knights, Voluntary Services Manager, says: "We are looking for volunteers who can give us about four hours of their time each week. The volunteers will have to liaise with staff and patients and must be comfortable in using a hand held...
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Serco and NNUH share top cleanliness award
The Norfolk and Norwich University Hospital and its partner Serco have won an award for cleaning from the Health Business Awards 2011, which recognise excellence in the provision of NHS and healthcare facilities.
The clean hospital award was presented in December 2011 after the judges from the Health Business Awards made an unannounced inspection of the hospital and looked at data from other organisations such as the National Patient Safety Agency.
Anna Dugdale, Chief Executive says: “Our teams work very hard to keep our hospital clean and this award is the result of successful partnership working with Serco colleagues.
“To keep us focussed on what matters for patients, we’re constantly monitoring standards we do that with the help of many people including patient representatives, nurses and Serco staff.”
Nayab Haider, Contracts Director for Serco, says: “Everyone is actively involved to ensure the best possible performance and continuous improvement. In this way, we’re constantly focused on providing a clean and well maintained environment for patients that makes all the difference to the quality of the time they spend with us.”
Innovative initiatives undertaken by the Hospital’s cleaning teams include the use of highly advanced micro-fibre cleaning systems, a sustainable audit approach that precisely measures the positive impact of cleaning, digital monitoring signs, advanced Dyson ‘Air Blade’ hand-dryers, electronic hand sanitisers and the ATP (adenosine triphosphate test) that precisely and rapidly measures the presence of fast-growing micro-organisms. New innovations currently in the pipeline include the introduction of an atomiser that works with the existing cleaning system to kill and form long-term protection against bacteria and spores, as well as special anti-microbial paint and curtains.
The NNUH serves a population of around 750,000 people and has worked with Serco since 2000 (please confirm), when the company took over responsibility for its cleaning and other facilities management (FM) services.
Beth Coley
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Thousands of patients will be asked for views in new style hospital survey
A new-style patient experience survey has just been launched at the Norfolk and Norwich University Hospital and Cromer Hospital.
Over the last three years the two hospitals have surveyed about 70,000 people in a regular monthly survey of patients' experience. The new survey will capture more detailed information, making it easier to identify any areas for improvement.
Chief...
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