Norfolk and Norwich University Hospitals NHS Foundation Trust
Norfolk and Norwich University Hospitals NHS Foundation TrustMedical Care
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Norfolk and Norwich University Hospitals NHS Foundation Trust - top-rated by patients for quality of care, with low mortality and infection rates.
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NNUH launches ‘Feel Free 2 Ask’ campaign
Patients and visitors are being encouraged to ask questions about their care in a new campaign, called ‘Feel Free 2 Ask’, from the Norfolk and Norwich University Hospitals NHS Foundation Trust.
The campaign being launched today will be using life-size cut outs of hospital staff who have volunteered to be part of the campaign at the entrances of the Norfolk and Norwich University Hospital and Cromer Hospital.
Anna Dugdale, Chief Executive, says: “We want all our patients to have a good experience when they come to hospital. Knowing early on about any concerns can help us to put things right and give patients and their relatives peace of mind.
”Delivering excellent care to all our patients requires consistency and this campaign, combined with our new patient experience survey, will help us to improve our services by highlighting areas where we could do better.”
Nayab Haider, Contracts Director for Serco at NNUH, says: “Our staff are an integral part of the hospital team and we see patients every day when we are serving food or cleaning the wards. Customer service is our priority and we are proud to be part of this campaign.”
The ‘Feel Free 2 Ask’ campaign is being supported by the Friends of Norfolk and Norwich University Hospital and Serco.
Patients and visitors are welcome to ask any member of staff for information or more detailed help can be provided by the Patient Advice and Liaison Service (PALS). PALS has a customer service role and can help to solve more complex enquiries. To contact PALS, call 01603 289036.
If patients would like to ask a question, they can e-mail feelfree2ask@nnuh.nhs.uk
Beth Coley
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Clinical Imaging and Research Centre: a magnet for research
A new purpose-built Clinical Imaging and Research Centre is being officially opened at the Norfolk and Norwich University Hospital (NNUH) on 31st January, equipped with one of the most powerful and patient-friendly MRI scanners in the world.
The £5 million project is the result of close collaboration between the NNUH and the University of East Anglia.
Designed to...
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500th baby born at new birthing unit
In the space of just five months the Midwifery-Led Birthing Unit at the Norfolk and Norwich University Hospital has seen the delivery of its 500th baby.
Baby Hattie Rose, weighing 2.70 kgs, was born on 20th January at 2.00am to Aisha Heward. Aisha had her first baby (son Cody) at the NNUH exactly a year earlier and was attended by the same midwife who attended her this time, Molly...
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26 Jan 2012
Relay race between Cromer and NNUH
View Map@ Norfolk and Norwich University Hospital
08.30 on 6 Apr 2012 / 13.00 on 6 Apr 2012
Entries are now open for a brand new adventure race between the Cromer District Hospital and Norfolk and Norwich University Hospital (NNUH) taking place on Good Friday 6th April 2012.
This new event is being hosted by Active Outdoor Sport for the first time in 2012, in partnership with the Friends of Norfolk and Norwich University Hospital. Starting at the Cromer and District Hospital...
Investing in volunteers at the Norfolk and Norwich University Hospital
The Norfolk and Norwich University Hospital has achieved the Investing in Volunteers Quality Standard, recognising the excellent work they do with their volunteers.
Similar to “Investors in People”, this prestigious award is designed to show that organisations value their volunteers and provide them with appropriate training and support.
The Investing in...
Organ Donation with a difference
An unusual collection has recently gone on display as part of the Hospital Arts Project at the Norfolk and Norwich University Hospital (NNUH) to raise awareness of organ donation.
The exhibit consists of 24 small vinyl figures which are collectively known as "The Organ Donors". Each model has individual characteristics and a name of its own and represents one of 9 transplantable...
Starlight brings a dose of fun to poorly children with a panto
The Starlight Children's Foundation has been working hard to restore the magic of the festive season to these children and their families with its recently-launched Christmas of Happiness Campaign.
As part of The Starlight Christmas of Happiness, poorly children across the country will be able to enjoy a wonderful performance of Aladdin from the safety of the hospital ward. Created...
Patients benefit thanks to donations from Friends of NNUH
More patients are benefiting from keyhole surgery at NNUH - thanks to charity donations and a little help from our Friends.
The Friends of NNUH stepped in with extra funds to provide £58,000 laparoscopic equipment used in gynaecological cancer surgery.
Consultant Obstetrician Mr Tim Duncan said: "The care of patients with gynaecological cancers is changing rapidly with the...
Acoustic night for Sparks4Hearts
A group of talented musicians are joining forces on 11 February at the Norwich Puppet Theatre to stage an acoustic evening in aid of the Norwich Sparks4Hearts charity appeal. The money raised will help to provide equipment to further develop the electrophysiology service at the Norfolk and Norwich University Hospital, saving local heart patients from having to travel to Papworth for more complex...
"Choose well" this Christmas
The public are being urged to help the NHS to help them by making sure they go to the right place for treatment this Christmas.
Doctors from NHS Norfolk and Waveney have appealed to people to think about the most appropriate place to get help and advice so that everybody can be treated quickly and effectively.
Unless your condition is life-threatening, the first port of call should...
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